Select items from the website. Fill out the order form with your complete name, company, address and phone #. If you have questions we will call you before we send the samples. We are here to help you. We are always available to help you via telephone or direct email.  Email: sample@shatzusa.com Call: 800-292-0292.

This website is for you to gain information about our products and our company.

Call us at 800-292-0292 to discuss the product you need. Not every item in every product group can be shown on the website. Norman Shatz Company will help you source or customize an item so that you can make your finished product. We have been sourcing products for over 80 years. If we do not have the item you want, we can probably make a suggestion to help you.

Business hours are 8:30am to 4:45pm Eastern USA time. Call 800-292-0292 and your call will be answered immediately. You can also email us at sample@shatzusa.com or select the "Contact" tab at the top right of the website to find more information about us.

The most efficient way to place an order is to email your Purchase Order to sample@shatzusa.com or fax your order to 215-245-5593 with as many item #s or size and colors you require. If your order is unclear we will call you immediately. You may always call us at 800-292-0292 during our business hours Monday through Friday 8:30am to 4:45pm. Eastern Standard (Philadelphia/New York).

We are located in Suburban Philadelphia. Bensalem is the first suburb next to Northeast Philadelphia. We are located less than 1/4 mile from US 1 very near exit #351 off the Pennsylvania Turnpike. Customers are welcome to visit us. We do not maintain a Retail like showroom. We strongly suggest you CALL IN ADVANCE.  800-292-0292

Type in the product name, product number, or description in the quick search box and click "go".

The Company sells wholesale only. Products are packed in larger amounts ( i.e. 10 gross, 1,000 or 5,000 per box) and are shipped only in those quantities. In some situations we can accommodate your request. You are welcome to email us with your smaller quantity requirement and explanation. The minimum order or minimum dollar amount, 75.00 will still apply.

You can easily browse the site based upon the pictures and product groups on the home page. We have grouped items for organization. Often some items will be listed under a heading you were not expecting. Sometimes a search term can help you locate specific products. We strongly suggest you create a free account with us by clicking on the "Register" link at the top of the page. You will need to register your company ( create an account ) in order to request free samples.

We stock over 2000 different items. Cordlocks, size labels, nylon hardware, dee rings, elastic, metal snaps, etc. Many items in colors and sizes are special order. BEFORE you enter your order for a special item, we will explain every detail, provide similar samples, quote an accurate price, explain production time and answer every question to your satisfaction.

A specific price list is not available. Norman Shatz Company is constantly researching new techniques to be efficient and lower your cost per item. Please understand the quantity you expect to purchase will affect the final price. We assist our customers based on the specific application and usage to offer you the most efficient cost. Many items can be purchased in smaller quantities. Some special order items will require minimum orders or surcharges. We will explain all costs in full detail before you enter your order.

After you enter your order online we will contact you via phone or e-mail if a payment is necessary. A credit card payment can be made at that time.

Your order will be shipped via UPS Ground or United States Post Office. If you require rush service, you can request air shipment using your FedEx or UPS account number.

We do accept Visa, Mastercard. Minimum order for all credit cards is $100.00.

Many stock items can be ordered by their packing amount, e.g. 10 gross/box or 300 yds/spool. The minimum is $75.00.

Click on "My Account" tab at the top of the page to find the account management center. Click on the "Edit My Account Information" tab and make the necessary changes.